Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
Your tenancy
This section explains how you can get the most out of your home and tells you about the services we provide.
We have introduced a new assured tenancy agreement for all new tenants from January 2009. The agreement has been completed in conjunction with residents using the principles of the National Housing Federation model agreement as well as incorporating good practice from around the sector.
Some of the improvements contained within the agreement include:
- A specific clause in relation to domestic violence
- A more robust approach to anti-social behaviour, noise nuisance and tenancy enforcement
- A specific clause in relation to access for gas servicing
- A zero tolerance approach to abuse of staff and representatives.
Please click on the link below to view our new assured tenancy agreement:
NomadE5 Tenancy Agreement 2009